Kohl's customers have shipping sadness

CREATED Jan 3, 2014

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MENOMONEE FALLS -- Kohl's is trying to make peace with angry customers.

They’re upset about not receiving Christmas gifts by the promised delivery date. A lot of complaints have been made on Kohl’s Facebook page, where customer service representatives have been responding with an apology.

Kohl’s has not said whether affected customers will be compensated.