Broken furnaces keep heating companies busy

CREATED Jan 8, 2014

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MILWAUKEE -- This cold snap is keeping heating companies busy.  In fact, technicians say they could be fixing furnaces 24-hours a day and still not get to everyone.

Droegkamp technician Joe Hammell said before you call a professional, you can do your own investigating by checking the intake pipes outside.

"If you have no heat, before you panic and call us make sure the piping is clear," he said. "Put your hand in it and if there's ice in it, pull it out."

Then check the filter, and restart the power.

"If it still isn't working... You've got a real problem and need service," Hammell said.

Samara Sodos has more.

Click above to watch this report.