Wedding bill bliss

CREATED Jan 8, 2013

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It's a big booming industry that rakes in billions just at bridal shows alone. But the big, expensive day can quickly turn into a disaster if research is not part of the planning.
 
"A lot of the vendors have non-refundable deposits," says Liz Fredrichs with the Better Business Bureau.
 
Frendrichs says it's an all too familiar complaint heard by the BBB. For brides, thousands of dollars later, they didn't get exactly what they wanted.
 
"The first thing I saw when i walked into the venue was that my center pieces weren't right," says Erin Forgy who got married in July.
 
Forgy says her centerpieces were not what she requested, wanted or thought she was paying for. And on the big day, there was not much she could do.
 
So avoid disappointment by reading contracts carefully and checking a vendor's reputation with the BBB. Also, beware of one-day specials, discounts and extra fees.
 
"Get everything in writing. Really keep good records of who they're speaking to and what they are promised," says Fredrichs.
 
Another tip, ask vendors for references. It's just like a job interview only you are doing the hiring. Also, understand the power of a bad review.
 
"I mean I could post it on Facebook how bad they were and it would probably lose them business," says Forgy.
 
Despite the wrong flower arrangements Forgy looks back on her wedding day and smiles. But she also got a full refund.
 
"The only reason that they did that was because the BBB got involved," says Forgy.
 
You can check out a vendor's rating on the BBB's website, http://wisconsin.bbb.org/consumers/