More Problems with MPD's OpenSky

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  • Another software upgrade being performed causes radio coverage to cut in-and-out in the Milwaukee Police Department's District 2. Video by wtmj.com

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MILWAUKEE - Officers in the city's District 2 experienced on-and-off transmission problems Thursday afternoon.

Issues began about 2:15 p.m.; and department officials were able to trace the problem to a software upgrade being performed at one of the system's radio towers.

Harris, the department's vendor for the OpenSky radio system, was handling the software upgrade.  Technicians took more than two hours, until about 4:45 p.m. to resolve the transmission issues.

Even with the system issue, a statement from the Milwaukee Police Department reads: "There was no interruption in the department’s ability to respond to calls for police service. "

In early October, there was a similar problem with a software upgrade performed by Harris that brought the entire OpenSky system down. 

Related content: 
Click here for the Milwaukee Police Union's repsonse to the latest OpenSky problems

At the time, Chief Ed Flynn told Newsradio 620 WTMJ that Harris didn't take proper care. 

"The knuckleheads from the vendor, Harris Corporation, decided to do some off site maintenance by getting into our radio system to do an update on some of our servers but the clowns didn't tell us they were doing."

This time, the Milwaukee Police Department was aware that Harris would be doing work on the radio system.  However, according to spokesperson Anne Schwartz, the department wasn't informed exactly when the upgrade would be performed.